IT Product Owner – Customer Experience

The Product Owner develops and maintains a robust product backlog for an agile product team, providing the development team a pipeline of prioritized work to deliver in future sprints. The Product Owner is responsible for creating detailed user stories and acceptance criteria in alignment with the needs of the business and the vision of the product manager. In addition, the Product Owner owns the product space, serving as the go-to expert on the product’s functionality, user needs and strategic direction. This includes a deep understanding of the product’s value proposition, customer pain points, and how each backlog item contributes to the overall product goals.

Key Responsibilities

• Own and champion the product space by maintaining deep knowledge of the product’s capabilities, user personas, and strategic objectives.
• Work closely with the product manager and business stakeholders to understand business goals, manage intake of requests, research and clarify expected outcomes, and prioritize components of work, ensuring alignment between business goals and technical execution.
• Enable digital experiences that enhance the store team member experience, ensuring that tools, workflows, and digital solutions are intuitive, efficient, and aligned with the day-to-day realities of store employees.
• Work closely with the product manager to understand and contribute to product vision.
• Collaborate with engineering to assist with decision making and prioritization of technical infrastructure work.
• Demonstrate understanding of the overall product roadmap. Work closely with product manager and business stakeholders to break epic level work into fully groomed stories with acceptance criteria and definition of done.
• Works closely with scrum masters and other product owners to ensure consistency in processes as it pertains to execution and responsibilities within the agile delivery teams.
• Perform other duties as assigned.

This position requires authorization to work in the U.S. without the need for employment-based immigration sponsorship now or in the future. Casey’s will not provide sponsorship or employer support for applications or petitions for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1 CPT, F-1 OPT, J-1, or any other employment-based visa.

This role does not allow for 100% remote work. Qualified out of state candidates must be willing to relocate and will need to live within a daily commutable distance of Casey’s Store Support Center in Ankeny, IA and be willing to work onsite 5 days a week. 

Compensation

Starting pay range:‏‏‎ ‎$89,200‏‏‎ ‎-‏‏‎ ‎$117,00.‏‏‎ ‎ Actual pay may vary based on Casey’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for annual cash bonuses based on company performance. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company. 

• Bachelor’s Degree or equivalent work-related experience is required.
• At least five (5) years of direct work experience in product ownership. Certified in Scrum Product Ownership, a plus.
• Experience with Collaboration tools (e.g., Jira, Confluence, Mural, Aha, etc.).
• Strong interpersonal, verbal and written communication skills, including presentation and facilitation skills.
• Ability to build relationships and effectively partner with all levels of employees and third parties.
• Detail oriented and organized with the ability to manage multiple complex tasks simultaneously.
• Passionate about the needs of the store team members. Team oriented.
• Good at both planning and tactical execution. Collaborative and open to new ideas. Ability to quickly and independently develop deep functional and technical understanding of business function and supporting products.