Experienced Change Project Manager - Organizational Change and Communications in DashMart Ventures

Join the Dynamic Team at DoorDash and Drive Change Management Initiatives

DoorDash, a leading technology and logistics company, is seeking an experienced Change Project Manager to join our SiteOps Enablement team within the DashMart business vertical. As a Change Project Manager, you will play a crucial role in managing organizational change and communications, standardizing operations processes, and providing best-in-class training to empower our Local Ops Leaders and Operators.

About DoorDash and DashMart

DoorDash is a rapidly growing company that operates a network of micro-fulfillment centers throughout the United States, offering fresh and local groceries, as well as household essential items to our customers. DashMart, a business vertical within DoorDash, is committed to providing reliable and rapid delivery services. Our team is dedicated to creating an exceptional employee experience by empowering our SiteOps teams through strategic solutions that enhance engagement and build high-performing teams.

About the Role

As a Change Project Manager, you will be responsible for managing medium to large projects or segments of more complex projects throughout their development lifecycle. You will contribute to the successful implementation of projects and foster a culture of change within our organization. Your primary focus will be on driving the growth and strategy of our evolving Change Management initiatives, ensuring their effectiveness across all stages.

Key Responsibilities:

• Develop and build quality Change Management strategies that can excel in both in-person and remote environments, adapting to changing needs to keep strategies agile and adaptable to meet the evolving needs of our dynamic business.
• Oversee the DashMart Change Management initiatives, guiding and supporting their endeavors.
• Set clear direction for the implementation of the 2024-2025 change roadmap, supporting cross-functional team initiatives, and creating new pathways for supporting DashMart.
• Create KPIs to measure the effectiveness of escalation processes and drive continuous improvement.
• Utilize insights from experimental data to develop actionable recommendations for optimizing operational efficiency.
• Lead the charge on implementing our most ambitious initiatives, from new workflows to transformative change processes.

Requirements and Qualifications

Essential Qualifications:

• 5+ years of experience in business and people management, strategy, and operations within a relevant field.
• Proven track record of leading change management initiatives in industries such as grocery, warehouse management, or retail.
• Experience leveraging change methodologies such as ADKAR.
• Strong ownership mentality and a commitment to driving results.
• Proficiency in using spreadsheets and other data analysis tools.
• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication abilities.

Preferred Qualifications:

• Experience in project management, continuous improvement, and industry-specific certifications.
• Deep understanding of industry trends, regulations, and best practices.

Skills and Competencies

To succeed in this role, you should possess the following skills and competencies:

• Strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a remote team.
• Strong analytical and data analysis skills.
• Experience with change management methodologies and tools.
• Ability to adapt to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

At DoorDash, we are committed to supporting the growth and development of our employees. As a Change Project Manager, you will have opportunities to:

• Develop your skills and expertise in change management and organizational development.
• Collaborate with cross-functional teams to drive business results.
• Contribute to the development of strategic initiatives and solutions.
• Participate in training and development programs to enhance your skills and knowledge.

Work Environment and Company Culture

DoorDash is a dynamic and fast-paced company that values innovation, collaboration, and customer obsession. Our company culture is built on the following principles:

• Leadership: We believe that leadership is not limited to our management team, but is something that everyone at DoorDash embodies.
• Action: We are doers, and we believe that the only way to predict the future is to build it.
• Learning: We are committed to learning and growth, and we encourage our employees to continually learn and develop their skills.
• Customer obsession: We are committed to our customers, merchants, and dashers, and we believe in connecting people with possibility.

Compensation, Perks, and Benefits

We offer a comprehensive benefits package that includes:

• Competitive salary: The base pay for this position ranges from $76,500 to $112,500 USD, depending on geographical market and job-related factors.
• Equity grants: Opportunities for equity grants to support your long-term financial goals.
• Comprehensive benefits: Medical, dental, vision, life, and disability coverage, as well as 401(k) plan with an employer match.
• Paid time off: Unlimited vacation/sick day policy, as well as paid parental leave and holidays.
• Wellness benefits: $75 USD monthly wellness reimbursement, and access to mental health resources.

Conclusion

If you are a motivated and experienced change management professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Change Project Manager at DoorDash, you will have the chance to drive business results, develop your skills, and contribute to a dynamic and fast-paced company culture. We look forward to hearing from you!

Apply now and join our team to make a difference in the lives of our customers, merchants, and dashers.