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Customer Specialist - Work from Home ($18.50 per hour plus Bonus) – USA Remote Jobs

Remote role Full-time Open position
September 8, 2025

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything.

  • Get paid $18.50 per hour
  • Earn a $155 Bonus just for participating in getting certified as a TurboTax Product Expert
  • Certification takes place over 2 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday
  • Minimum 20 hours per week required, want to work more? Go for it!
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate

Required Experience & Skills

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:

Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

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