Lead Program Manager, Target Plus - E-commerce Marketplace Growth and Optimization

Join the Target Team as a Lead Program Manager, Target Plus

Are you a seasoned program manager with a passion for e-commerce and process optimization? Do you excel in fast-changing environments and have a knack for driving scalable growth? We're looking for a talented Lead Program Manager to join our Target Plus team, where you'll play a critical role in shaping the digital strategies that enrich the online experience for third-party marketplace sellers and guests.

About Target and Target Plus

Target is an iconic brand, a Fortune 50 company, and one of America's leading retailers. We're constantly improving and innovating our digital shopping experience, and Target Plus is at the forefront of this effort. As Target's growing online marketplace, Target Plus offers a curated assortment of products from the industry's best third-party brands and sellers. Our goal is to create a seamless and engaging online experience that delights our guests and drives business growth.

Job Summary

As a Lead Program Manager, Target Plus, you'll lead a cross-functional program focused on driving efficiency and process optimization to enable the growth of Target Plus. You'll work closely with leadership, stakeholders, and team members to identify new opportunities, define program scope and objectives, and oversee multiple projects simultaneously. Your expertise in process improvement, analytical skills, and strategic storytelling will help drive change management initiatives, foster strong relationships, and promote a culture of flexibility, agility, collaboration, and continuous improvement.

Key Responsibilities

• Use partner & market research, partner feedback, program insights, and competitive analysis to identify new opportunities and enhancements to improve efficiency and partner experience
• Define program scope, objectives, and deliverables in collaboration with leadership and key stakeholders to ensure program strategies and goals contribute directly to the LRP results
• Oversee multiple projects simultaneously, and develop and maintain comprehensive project plans for those projects
• Maintain up-to-date competitive benchmarking and research as it relates to the strategic program
• Create clear and compelling business cases for product management teams and other key stakeholders
• Present regular program status updates, leveraging clear strategic storytelling to communicate workstreams, deliverables, progress, risk, and dependencies
• Work with multiple user groups to resolve process questions, assess user needs, and recommend changes to business processes to enable process efficiency and remove redundancy
• Monitor the health of key program indicators (KPIs) and identify areas for improvement or optimization
• Drive change management initiatives, ensuring smooth implementation of new capabilities, technologies, systems, and processes
• Foster strong relationships to ensure program alignment and success
• Promote a culture of flexibility, agility, collaboration, and continuous improvement in a rapidly changing business

Requirements

Essential Qualifications:

• Four-year degree in a related field
• 8+ years of experience in project management, process improvement, or a related field
• Marketplace and/or e-commerce experience
• Strong analytical and problem-solving skills to pull insights out of data and drive action
• Proven experience in process improvement utilizing coordinated methodologies such as Lean, Six Sigma, etc.
• Strong communication skills (verbal and written) with the ability to interact with mid to senior-level leaders within and outside of the organization

Preferred Qualifications:

• Experience working in a retail or e-commerce environment
• Familiarity with project management tools and methodologies
• Certifications in project management, process improvement, or a related field

What We Offer

Compensation and Benefits:

We offer a competitive salary, with a pay range of $89,700.00 - $161,500.00, depending on experience and qualifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. We offer eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Work Environment and Culture:

We offer a dynamic and supportive work environment that encourages collaboration, innovation, and growth. As a Lead Program Manager, Target Plus, you'll have the opportunity to work with a talented team of professionals who share your passion for e-commerce and process optimization. We're committed to fostering a culture of flexibility, agility, and continuous improvement, and we offer flexible work arrangements, including remote and hybrid options.

Career Growth Opportunities and Learning Benefits:

At Target, we're committed to helping our team members grow and develop their skills. We offer a range of learning and development programs, including:

• Training and development opportunities
• Mentorship programs
• Leadership development
• Tuition reimbursement

How to Apply

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.

Application deadline: 02/27/2025

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