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(Entry level Remote) Apple Home Advisor Job – Indeed Jobs US

Remote role Full-time Open position
September 14, 2025

Apple is hiring remote, part-time Home Advisors in Rochester, NY. This entry-level position offers the chance to work from home, helping Apple customers with technical support and guidance. If you have a passion for Apple products, enjoy problem-solving, and prefer flexible work hours, this position is ideal for you.

Key Responsibilities

  • Answer customer inquiries via phone, chat, and email.

  • Provide support for Apple products, troubleshooting issues.

  • Guide users with software and hardware-related questions.

  • Keep detailed records of customer interactions and issue resolutions.

  • Escalate complex problems to higher-level support teams as needed.

Qualifications

  • High school diploma or equivalent.

  • Excellent communication skills, both written and verbal.

  • Ability to work independently and efficiently.

  • Basic understanding of Apple devices (iPhone, MacBook, iPad).

  • Quiet workspace and a stable internet connection.

Preferred

Benefits

  • Flexible, part-time remote position.

  • Paid training and Apple-provided equipment.

  • Competitive hourly pay.

  • Opportunity for professional development within Apple.

How to Apply

Submit your resume and application. Qualified candidates will be invited to a virtual interview and training session.

apply to this job

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