Student Project Assistant III _Non-FWS

Position DetailsPosition Information Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.Position Title Student Project Assistant III _Non-FWS Level of Support Student Support III Position Type Non-FWS Number of Openings 1 Work Hours During Standard Business Hours (M-F 8am-5pm) Wage Per Hour 20 Division/School Graduate School of Education and Human Development Department Name 161730 OSL SUMMARY Department BioPosition Specific SummaryAs an Enrollment Assistant for GSEHD admissions, you will play a crucial role in ensuring a positive experience for our prospective students. Your primary responsibilities include:1. Qualifying Inquiries: Contact new inquiries by phone and email to gather information about their interests.2. Utilize excellent verbal and written communication skills to interact with customers and provide clear and concise information.3. Identify and address inquiry needs, escalating issues to the correct staff member when necessary to ensure prospective student satisfaction.4. Manage multiple tasks simultaneously, such as handling calls, navigating computer systems, and updating student records.Standard Position Description The student will assist in the management and leading of special projects. Tasks may include: leading and organizing mid to large scale projects, designing project timelines and goals, performing research, coordinating with stakeholders and the project team, reporting updates and outcomes with project leaders, building and organizing leadership development programs for students, managing student staff. Special projects or other duties may be assigned related to specific departmental needs.Professional Outcomes Communication, Professionalism Required Qualifications Previous skills, training, or experience is required.Preferred Qualifications This role requires a customer-focused mindset, strong communication skills, and the ability to thrive in a dynamic and fast-paced environment.Excellent telephone communication skillsAbility to resolve problems with professionalism and efficiencyAttention to detailPosting Detail Information Job Open Date 09/15/2025 Job Close Date 09/30/2025 Campus Location Foggy Bottom Work Type Designation Hybrid (mixture of in-person and virtual work) Report to Manager Name Wesal Abdelbasit Hiring Manager Name Stephanie Spar Special Instructions SummaryEEO Statement The university is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement.Background Check The student employee will: In this position, the student will not perform any functions and/or have access to any financially, safety, or security sensitive items listed above. - Background check not required. Apply tot his job Apply To this Job