Experienced Full Stack Field Sales Account Manager – Global Ecommerce Solutions Development and Partnership Growth

About Us

Pitney Bowes is a leading global technology company that provides innovative solutions to help businesses and organizations succeed in a rapidly changing world. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. As a member of our team, you'll be part of a dynamic and inclusive environment that encourages diverse perspectives, creativity, and growth.

Job Description

We're seeking an experienced and results-driven Field Sales Account Manager to join our Global Ecommerce team. As a key member of our sales team, you'll be responsible for developing and maintaining strong relationships with existing and new customers, identifying new business opportunities, and driving revenue growth through strategic sales efforts. This is an exciting opportunity to join a fast-paced and innovative organization that's shaping the future of ecommerce logistics.

Responsibilities

• Identify and pursue new business opportunities among 3PLs, Technology Platform Partners, and Integrators for Pitney Bowes Global Ecommerce's Designed Delivery and Return small parcel solutions.
• Penetrate existing account base to better understand Domestic and International small parcel requirements, leading to new business opportunities and key decision-maker relationships.
• Coordinate customer meetings with decision-makers to identify needs over wants, determine areas of opportunity, and develop sales strategies to win new business.
• Identify areas of churn to develop strategies for winning back business.
• Prospect and hunt for new business through various customer opportunity identification methods.
• Engage with customers to identify areas of need while creating value throughout the sales process.
• Collaborate with Operations to establish standard operating procedures for meeting customer expectations.
• Educate customers to provide independent tracking and reporting capabilities.
• Apply sales strategies to identify areas where Pitney Bowes Global Ecommerce solutions can be implemented.
• Plan Quarterly Business Reviews (QBRs) with customers to review business trends and performance.
• Develop strategies for winning back business and promoting growth.
• Perform other related duties as required or requested.

Requirements

• Bachelor's Degree (or internationally comparable degree) preferred.
• Demonstrates ability to conduct research and develop territory sales plans and possesses organization/strategic planning skills.
• Minimum 3 years of experience in successful territory management.
• Minimum 3 years of sales experience.
• Minimum 3 years of small parcel sales experience (Ecommerce preferred).
• Business-to-Business or Business-to-Consumer sales experience, or customer-facing role experience.

Preferred Qualifications

• Proven track record of success in sales, with a strong understanding of the ecommerce logistics industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective sales strategies.
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
• Proficiency in CRM software and other sales tools.

What We Offer

We offer a competitive salary range of $77,000 to $97,000, with uncapped commission potential. You'll also have the opportunity to work in a dynamic and inclusive environment that encourages diverse perspectives and ideas. Our comprehensive benefits package includes:

• Health, dental, and vision insurance.
• 401(k) matching program.
• Flexible work arrangements, including remote work options.
• Professional development opportunities, including training and education programs.
• A generous paid time off policy.

Why Join Us?

Pitney Bowes is a leader in the ecommerce logistics industry, with a reputation for innovation, customer satisfaction, and employee development. As a member of our team, you'll have the opportunity to:

• Grow and develop your career in a fast-paced and dynamic environment.
• Work with a talented and diverse team of professionals who share your passion for excellence.
• Contribute to the success of a transforming organization that's shaping the future of ecommerce logistics.
• Enjoy a comprehensive benefits package and competitive compensation.
• Make a significant impact in the lives of our customers and the communities we serve.

How to Apply

If you're a motivated and results-driven sales professional with a passion for ecommerce logistics, we encourage you to apply for this exciting opportunity. Please submit your application online, including your resume and a cover letter that outlines your qualifications and experience. We look forward to hearing from you!