Senior Salesforce Consultant

• Lead end-to-end Salesforce implementations from discovery through deployment
• Architect scalable solutions leveraging Salesforce platform capabilities, integrations, and third-party applications
• Conduct stakeholder interviews and requirements gathering sessions to define project scope and success criteria
• Design and document technical solutions that align with client business objectives
• Perform hands-on configuration and customization using declarative approaches

• Partner with Project Managers to ensure successful project delivery within scope, timeline, and budget
• Decompose complex requirements into actionable work items aligned with team capabilities
• Conduct quality assurance reviews of team deliverables before client presentations
• Lead critical issue resolution and risk mitigation activities
• Maintain project documentation and ensure adherence to delivery best practices

• Provide technical mentorship and guidance to Salesforce consultants and developers
• Foster knowledge sharing and continuous learning within the delivery team
• Collaborate with cross-functional teams to ensure cohesive solution delivery

• Support pre-sales activities including solution design and proposal development
• Participate in sales engineering efforts to demonstrate platform capabilities
• Serve as subject matter expert during client presentations and workshops

• 3+ years of experience leading Salesforce implementation projects
• Active Salesforce certifications required (minimum 2 of the following):
  • Nonprofit Cloud Consultant (NPC)
  • Nonprofit Success Pack Consultant
  • Sales Cloud Consultant
  • Service Cloud Consultant
• Platform Administrator - Required
• Deep expertise with Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC)
• Strong understanding of Salesforce platform capabilities, limitations, and best practices
• Experience with integration patterns, data migration, and third-party applications

• Proven track record working with nonprofit organizations or associations
• Understanding of nonprofit business processes including fundraising, program management, and constituent engagement
• Experience translating nonprofit requirements into technical solutions

• Consultative Approach: Ability to understand client needs, provide strategic recommendations, and build trusted advisor relationships
• Communication Excellence: Strong written and verbal communication skills with ability to present technical concepts to non-technical stakeholders
• Problem-Solving: Creative approach to solving complex business challenges with innovative technical solutions
• Self-Management: Ability to work independently, prioritize multiple projects, and meet deadlines in a fast-paced environment
• Team Collaboration: Proven ability to work effectively in distributed teams and foster collaborative relationships

• Knowledge of Agile/Scrum methodologies
• Experience with DevOps practices and tools
• Additional Salesforce certifications (Architecture, Integration, Data)
• Background in change management and user adoption strategies

Fíonta is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.

All your information will be kept confidential according to EEO guidelines.